Deadfresh Laundry – Contact Information Policy

Effective Date: 08/01/2025

At Deadfresh Laundry, we value open communication with our customers. This policy explains how you can contact us, how we use your contact information, and what you can expect when reaching out.

1. How to Contact Us

For questions, concerns, or support, you may contact us through the following channels:

• Email: Deadfreshlaundry@gmail.com

Our customer support team is available during regular business hours:
Monday – Friday, [e.g., 9:00 AM – 5:00 PM EST], excluding holidays.

2. Use of Contact Information

• Your contact details (email, phone, address) will only be used to respond to inquiries, provide order updates, and deliver customer support.

• We will not sell or share your contact information with third parties, except as required by law or as outlined in our Privacy Policy.

3. Response Times

• We aim to respond to all customer inquiries within 24–48 business hours.

• During high-volume periods, responses may take longer, but we will do our best to assist you promptly.

4. Accuracy of Information

• Customers are responsible for providing accurate and up-to-date contact information when placing orders or submitting inquiries.

• Deadfresh Laundry is not responsible for delays or missed communications resulting from incorrect or outdated contact details.

5. Limitations of Communication

• Our support team cannot provide legal, medical, or professional advice outside the scope of product-related questions.

• Any abusive, threatening, or inappropriate communications may result in refusal of service.

6. Updates to This Policy

We reserve the right to update or modify this Contact Information Policy at any time. Changes will be posted on this page with a revised effective date.

7. Contact Us

If you have questions regarding this policy, you may reach us at:
📧 deadfreshlaundry@gmail.com